Refund policy

RETURN & EXCHANGE POLICY

At DaBrats Boutique, we want every customer to love their purchase! Please review our return and exchange policy before placing your order.

10-DAY RETURN POLICY

We offer a 10-day return window, which means you have 10 days from the date you receive your order to request a return.

To be eligible for a return for an exchange or store credit, your item must meet the following requirements:

Items must be unworn and unused.
Original tags must still be attached.
Items must be returned in their original packaging.
Proof of purchase or order confirmation must be provided.

FINAL SALE ITEMS

ALL MESH ITEMS ARE FINAL SALE.

Due to the delicate nature of our mesh pieces, all mesh items are non-returnable, non-exchangeable, and not eligible for store credit.

This policy is in place to ensure that every customer receives a fresh, untouched item in the best possible quality and condition.

HOW TO START A RETURN

To request a return for an exchange or store credit, you can submit a request through our website or contact us at:

DabratsBoutiquexox@gmail.com

Please note that all returns must be approved before being shipped back to us.

Once your return is approved, we will provide you with a return shipping label and instructions on where and how to send your package.

Please do not send any items back without first submitting a return request. Unauthorized returns will not be accepted.

Customers are responsible for all return shipping label costs.

EXCHANGES

If you would like a different size or item, the fastest way to receive your desired product is to return your original item for an exchange or store credit (once approved).

All exchanges are subject to item availability.

REFUNDS

DaBrats Boutique operates on a STORE CREDIT OR EXCHANGE ONLY policy.

Refunds to the original form of payment are only considered in situations where the delay or issue is directly caused by DaBrats Boutique, including orders that are not shipped within the stated processing timeframe.

If a refund is approved, it will be issued to your original payment method within 10 business days. Please allow additional time for your bank or credit card company to process and post the refund.